Frequently Asked Questions
Everything you need to know about shopping with OpTic.
How long does shipping normally take?
Standard shipping typically takes 3 to 7 business days, while express options are available at checkout for delivery within 1 to 2 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Items must be in their original packaging to qualify for a full refund.
How do I know which size will fit me best?
Each product page features a detailed sizing chart with measurements in both inches and centimeters. We recommend comparing these to a similar garment you already own.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically manufactured?
Yes, OpTic is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.