Returns & Exchanges
At OpTic, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items in original packaging. If your fit isn't perfect, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Items
Securely place your unworn garments with original tags attached into the original shipping box or a similar mailer.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing